Terms of Service

Last updated: September 30, 2026

This website, again-footwear.com, is operated by Again Footwear, a store operated by Scaling Ops LLC. Throughout the site, "we", "us" and "our" refer to Again Footwear and Scaling Ops LLC. By visiting our website or buying from us, you agree to these Terms of Service. If you don't agree, please don't use the website.

1. Using the website

By using this website you confirm that you are of legal age in your state or country of residence, or that you have permission for a minor in your care to use it. You may not use our website or products for any unlawful purpose, transmit malicious code, or interfere with how the service works. We may end your access if you break these terms.

2. General conditions

We may refuse or cancel an order for a legitimate reason, such as a pricing or technical error or suspected misuse or fraud. If we cancel an order you've paid for, we'll refund you in full. Payment details are always transmitted securely over encrypted connections. You may not copy, resell or exploit any part of the website or its content without our written permission.

3. Product information and health

We work to show our shoes, colours and sizes as accurately as possible, but colours can look different depending on your screen. Again shoes are comfort and support footwear. They are not medical devices and are not intended to diagnose, treat, cure or prevent any condition. Information on this website is general information, not medical advice. If you have a foot condition, diabetes, neuropathy or ongoing pain, please ask a doctor or podiatrist what footwear is right for you.

4. Prices and availability

Prices are shown in US dollars and can change at any time. Offers such as buy 1, get 1 free apply as described on the website at the time you order. Products may be available in limited quantities or discontinued. We may limit quantities per customer or household.

5. Orders and contract

The products on our website are an invitation to order, not a binding offer. When you complete checkout, you make an offer to buy. The automatic order confirmation email only confirms that we received your order. The contract is formed when we confirm that your order has shipped.

6. Shipping

Our shoes ship from our logistics partners, including warehouses in Asia, directly to you. Processing and delivery times, costs, and customs information are in our Shipping Policy.

7. Returns and refunds

You have 30 days from delivery to return your shoes. See our Refund & Return Policy.

8. Warranty

Our products are covered by the consumer protection laws that apply to you. Nothing in these terms limits your statutory rights as a consumer.

9. Accounts and billing information

You agree to give accurate, current and complete information when you order or create an account, and to keep it up to date. We may review, hold or cancel orders where information looks incorrect or suspicious.

10. Third-party tools and links

Our website may include tools or links provided by third parties, such as payment, shipping or review providers. We don't control them and aren't responsible for their content or practices. Your use of them is at your own risk and subject to their terms.

11. Reviews, comments and submissions

If you send us reviews, photos, comments or suggestions, you allow us to use them for our business, including on the website and in marketing. You must not send content that is unlawful, misleading or infringes anyone's rights. You're responsible for what you send.

12. Personal information

We handle your personal information as described in our Privacy Policy.

13. Errors and omissions

The website may occasionally contain errors in descriptions, prices, offers or availability. We may correct them at any time, including after you've ordered. If an error affects your order, we'll contact you before we ship.

14. Intellectual property

The Again name, logo, text, images, videos and other content on this website belong to us or our licensors and may not be used without our permission. To report a copyright issue, see our DMCA Policy.

15. Limitation of liability

To the fullest extent permitted by law, we aren't liable for indirect, incidental or consequential damages arising from your use of the website or our products. Our total liability for any claim relating to an order is limited to the amount you paid for that order. This doesn't limit any liability that can't be limited under applicable law.

16. Indemnification

You agree to indemnify and hold us harmless from claims arising from your breach of these terms or your unlawful use of the website.

17. Severability and termination

If any part of these terms is found invalid, the rest stays in effect. These terms apply until ended by you or us. We may suspend access immediately if you break them.

18. Governing law

These terms are governed by the laws of the State of Wyoming and the United States, without affecting any mandatory consumer protection laws of the place where you live.

19. Changes to these terms

We may update these terms from time to time. The version on this page when you place an order applies to that order.