Privacy Policy

Last updated: September 30, 2026

This Privacy Policy explains what personal information Again Footwear ("we", "us") collects when you visit again-footwear.com or buy from us, how we use it, and the choices you have.

1. Who is responsible

Scaling Ops LLC, 30 N Gould St, Sheridan, WY 82801-6317, United States, operating the store Again Footwear. Email: info@again-footwear.com. Phone: +1 307 314 0944.

2. Information we collect

Order and account information: name, billing and shipping address, email address, phone number (optional), the products you buy and your order history.
Payment information: handled by our payment providers. We don't store full card numbers.
Messages: what you send us by email, contact form or chat, such as sizing questions and return requests.
Device and usage information: IP address, browser and device type, pages viewed, referring site, and how you interact with the website, collected through cookies and similar technologies.
Marketing preferences: if you sign up for emails or texts, your email address or phone number and any preferences you share with us (for example, whether you're shopping for women's or men's styles).

3. How we use it

to process, ship and support your order, including returns and refunds
to answer your questions
to send order and shipping updates
to send marketing emails or texts if you've signed up (you can unsubscribe at any time)
to measure and improve our website and advertising
to prevent fraud and meet our legal, tax and accounting obligations

4. Who we share it with

We share personal information only with service providers that help us run the store, and only as needed:

Shopify, which hosts our store and checkout (Shopify Privacy Policy)
Payment providers, which process your payment
Warehouse, fulfilment and shipping partners, which pack and deliver your order (name, address and phone number)
Email and customer-support tools, which send our emails and handle support messages
Advertising and analytics partners such as Meta (Facebook and Instagram), which measure our ads and show you relevant ads, where the law allows or you've consented
authorities, where required by law

We don't sell your personal information for money. Some sharing with advertising partners for targeted advertising may count as "sale" or "sharing" under certain US state laws. You can opt out as described below.

5. Cookies and tracking

We use cookies and similar technologies for essential functions such as your cart and checkout, for analytics, and for advertising, including the Meta Pixel. Where required, we ask for your consent before setting non-essential cookies. You can also block or delete cookies in your browser settings, but parts of the website may stop working.

6. Your rights and choices

Depending on where you live, you may have the right to:

access the personal information we hold about you
correct inaccurate information
delete your information
get a copy of your information in a portable format
opt out of targeted advertising and the "sale" or "sharing" of your personal information
withdraw consent at any time
not be discriminated against for using these rights

To make a request, email info@again-footwear.com. We may need to verify your identity first. To stop marketing emails, click "unsubscribe" in any email. To stop texts, reply STOP.

7. How long we keep it

We keep personal information only as long as needed for the purposes above or as required by law, for example tax and accounting records.

8. Security

We use reasonable technical and organisational measures to protect your information, and payments are processed over encrypted connections. No method of transmission over the internet is completely secure.

9. International transfers

Our service providers may process your information in the United States and other countries, including where our fulfilment partners are located. We rely on appropriate safeguards where the law requires them.

10. Children

Our website isn't intended for children under 16, and we don't knowingly collect their personal information.

11. Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last changed.